These Terms of Service (the “Terms”) are an agreement between [[LEGAL ENTITY NAME]], a Texas business operating the cateringleads.ai service (“cateringleads.ai,” “we,” “us”), and the business that opens an account (“you,” “your,” the “client”). By creating an account or subscribing, you accept these Terms. If you do not accept them, do not use the service.
cateringleads.ai is a software service for catering businesses. It provides prospect research, seasonal timing, email drafting, sending tools, delivery and reply tracking, and a dashboard to manage it all. We identify catering prospects, select them by seasonal demand windows, and draft personalized outreach emails for your approval.
We are the platform. You are the sender. Outreach goes out under your business name, from your sending identity, after you approve it. We provide the software and sending infrastructure and act on your behalf; you remain the marketing sender of every message. See Section 5.
The free sample. A free account receives one batch of five prospects, one time, for the life of the account — not five per month. Free prospects show the business name and the seasonal reason we selected it. Contact details (names, email addresses, phone numbers) are withheld until you subscribe. No emails are written or sent on a free account.
What we do not promise. We provide research, drafting, and sending tools. We do not guarantee replies, open rates, bookings, sales, revenue, customer acquisition, or any particular business outcome. See Section 9.
An account may be opened only by a catering or food-service business, or by a person authorized to act for one. You agree to provide accurate business information at signup and to keep it current. You are responsible for keeping your password confidential and for everything done through your account. One account per business. You must be at least 18 years old and able to enter into a binding contract.
The Starter plan is $97 per month, billed monthly in advance through Stripe. The subscription renews automatically each month until you cancel. Card details are handled entirely by Stripe and are never stored on our servers; we keep only the Stripe customer and subscription identifiers, the subscription status, and the date and version of these Terms you accepted at checkout.
Failed payments. If a payment fails, your plan drops to the free tier and your outreach campaign is paused immediately — on the first failure, without a grace period. Restoring payment through the billing portal restores the plan. Prospects and drafts already delivered remain in your dashboard.
Price changes. We may change the subscription price with advance notice by email. A price change takes effect at your next renewal after the notice, and you may cancel before it applies.
Subscription fees are billed in advance and are non-refundable except where required by law. You may cancel at any time. Cancellation stops future charges. We do not provide partial-month refunds or credits.
How cancellation works. You cancel yourself through the Stripe billing portal, reachable from the Plan & billing card in your Settings. Cancellation stops the next charge; your paid access continues through the end of the month you have already paid for, and the plan ends on that date. Sending stops when the subscription ends.
Cancellation is different from a failed payment. A failed payment pauses your campaign immediately, as described in Section 3. A voluntary cancellation runs to the end of the paid period.
What you keep. Prospects and contact details already delivered to you stay in your account and remain yours to use under the license in Section 7, which survives cancellation.
Outreach is sent under your business name and on your behalf. You are the marketing sender and you are responsible for what those emails say. You represent and agree that:
By default, you review and approve every email before it is sent. If we later offer an option to send without per-email review, it will require a separate, clearly labeled opt-in, you may turn it off at any time, and you remain responsible for the accuracy of your business information, menu, pricing, offers, and outreach settings for every message sent under it.
You agree to defend, indemnify, and hold harmless cateringleads.ai and its owners, employees, and contractors from any claim, demand, penalty, loss, or expense (including reasonable attorneys' fees) arising out of or relating to: the content you approve for sending; inaccurate or misleading business information you provide; offers you cannot honor; your use of delivered prospect data outside the license in Section 7; your violation of these Terms or of any law, including laws governing commercial email; or your misuse of the service.
Every outreach email we send on your behalf carries your business's physical mailing address and a working opt-out. Opt-outs are recorded and honored automatically and permanently across the service — once a recipient opts out, we will not send to that address again for you.
These are technical safeguards, not a transfer of responsibility. You remain responsible for complying with the CAN-SPAM Act, Chapter 321 of the Texas Business and Commerce Code, and any other law that applies to your outreach. You must respect opt-out requests you receive directly, must keep your mailing address accurate and current, and must not attempt to reach anyone who has opted out through the service or by any other route.
Prospect information is compiled from public and third-party commercial sources. You do not own it. We grant you a limited, non-exclusive, non-transferable, revocable license to use prospect data delivered to your account solely for your own catering outreach.
You may not resell, redistribute, publish, license, or share delivered prospect data with any third party; use it to build or enrich a separate database or list product; scrape or bulk-export it; or use it for any business other than the one on your account. The license is not exclusive: the same business may appear in another client's results.
Prospect data is provided as is. Business contact information changes constantly and we do not warrant that it is accurate, current, complete, or that any address will accept mail.
The service, its software, its agents, its research methods, and its content belong to cateringleads.ai. These Terms grant you a right to use the service, not any ownership of it, and you may not copy, reverse engineer, or create derivative works from it.
Email copy drafted for you becomes yours once you approve it. Your business name, logo, menu, photographs, and other brand assets remain yours; you grant us only the license needed to research, draft, display, and send outreach on your behalf and to operate the service.
The service is provided "as is" and "as available," without warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement.
We do not guarantee replies, open rates, deliverability, bookings, sales, revenue, customer acquisition, or any other business outcome.
To the fullest extent permitted by law, cateringleads.ai will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, lost data, or lost opportunities, even if advised of the possibility.
Our total liability for all claims relating to the service is limited to the amount you actually paid us in the twelve months before the claim arose.
These limits do not apply to your payment obligations, your indemnification obligations under Section 5, your misuse of the service or of prospect data, breach of confidentiality, infringement of intellectual property, fraud or willful misconduct, or to any liability that cannot be limited or excluded under applicable law.
We are not responsible for failures caused by third-party services the product depends on — including email providers, payment processors, hosting, and data sources — or by events outside our reasonable control.
You may close your account at any time. We may suspend or close an account that breaches these Terms, that sends unlawful or deceptive content, that creates a deliverability or abuse risk for the sending infrastructure, or that is unpaid, and we will tell you why. We may also discontinue the service on reasonable notice, in which case you will not be charged again.
On closure, dashboard access ends and sending stops. Data handling on closure — including what is deleted, what is retained, and how long — is described in the Privacy Policy. Opt-out and suppression records are retained permanently, because deleting them would allow someone who opted out to be emailed again.
Sections 5 (responsibilities and indemnification), 7 (prospect data), 8 (intellectual property), 9 (disclaimers and limitation of liability), 11 (governing law), and any accrued payment obligations survive termination.
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the service must be brought exclusively in the state or federal courts located in Texas, and both parties consent to the jurisdiction of those courts.
Jury trial waiver. To the fullest extent permitted by law, both parties waive any right to a trial by jury.
Class action waiver. To the fullest extent permitted by law, disputes must be brought individually, and not as a plaintiff or class member in any class, collective, or representative proceeding.
We may update these Terms. Each version carries the version date shown at the top of this page, and the version you accepted is recorded with your account at checkout.
Non-material changes — clarifications, corrections, contact details — take effect when posted here. Material changes to billing, liability, dispute resolution, or privacy will be announced by email or in-app notice before they take effect, and we will ask you to affirmatively accept them. If you do not accept a material change, you may cancel before it applies.
Questions about these terms:
hello@cateringleads.ai
Mailing address: [[BUSINESS MAILING ADDRESS]]